Tank trucks can be filled at two bulk water stations in Iowa City. This water is not to be used for drinking or cooking, only for contractors.

To use this service, tokens must be purchased during office hours at Iowa City Transit, 1200 S. Riverside Dr., or from the Revenue Counter at City Hall, 410 E. Washington St. Tokens are 50 cents per 100 gallons of water.

It is illegal to connect to a fire hydrant in Iowa City without proper application for and approval of a Hydrant Meter Permit (found in the building permits on the CSS Portal.)

Station Locations

Iowa City Transit
1200 S. Riverside Dr.
Available 24/7, except for winter months

East Side Recycling Center
2401 S. Scott Blvd.
Available Monday - Friday, 8:00 a.m. - 5:00 p.m. and Saturday - Sunday 9:00 a.m. - 5:00 p.m.

Property owners are responsible for maintaining the service line/stop box to their residence from the City water main. The service line must be kept free of leaks. If the owner fails to maintain the service line, the City may discontinue service and/or make the necessary repairs. The expense for these repairs must be paid before service is resumed.

More information about Iowa City water meters and maintenance

People can pay utility bills online, by phone or in-person.

To pay online, visit the City's online bill pay service. Enter the account number and customer ID number to pay. Watch the Utility Bill Payment video for more specific online bill pay instructions.

To pay by phone, call 319-356-5066. This number will put you in line for the next available customer service representative who can take your payment or answer a billing or general utility question.

To pay in person, stop by City Hall, 410 E. Washington St., and pay in the Revenue Division.

The City of Iowa City provides residents with water and sewer services, as well as curbside garbage, yard/food waste and recycling for residents living in housing of four units or fewer.

To start or stop these services, sign-up online or with the Revenue Division located at City Hall, 410 E. Washington St.

Sign up for SurePay and pay your City utility bill with direct automatic payments from your financial institution. Payments won't be late, lost or forgotten.

To sign up, fill out the online application or print and deliver theprintable application. You can also call 319-356-5066.

Donate to the Iowa City Utilities' Assistance Fund and help sustain the City's Utility Discount Program. Your donation will be used to help your neighbors keep their water on.

Gifts can be made with a one-time payment or on a recurring monthly basis, and may be tax deductible.

To donate, fill out the donation form, print and mail, or drop it off in-person, with payment to City Hall, 410 E. Washington St.

Monthly utility bills include inserts about City programs, events, and other information. If you receive your bill electronically, you can view recent utility inserts here.

Eligible Iowa City utility customers can receive a discount of 60 percent of the minimum water and sewer charges, 60 percent of the monthly storm water charge and 75 percent of the refuse and recycling charges each month. Learn more by visiting the Utility Discount Program page.

Water meters record water usage, and sewer usage is calculated based upon that water usage. Charges for all services are billed to the account holder on a monthly basis. Payments are due 15 days after the bill date.

The City supplies water only through City meters. The property owner/agent is responsible for lost or damaged meters. If a meter requires repair or replacement, the City will perform the required work and bill the owner/agent on the next City utility billing.

No one is to set, remove or repair meters except the City or its agents. The City's agents must be allowed access during reasonable hours for service and maintenance work.

Single Purpose Meter

A single purpose water meter is any water meter that measures water usage which does not discharge into the City's sanitary sewer system. It is intended for uses such as swimming pool operation, outside gardening and watering of sod. No sewer charges are billed for the water consumption measured by this meter. The owner pays a meter fee and all expenses associated with the installation of this water meter. Call the Water Division at 319-356-5160 or the Revenue Division at 319-356-5066 for additional information.