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Software upgrade to impact several City services April 4-5

Post Date:04/01/2024 12:00 PM

An update to the City's payment software will have wide-ranging impacts on City services, mostly through Thursday, April 4, and Friday, April 5, 2024. 

Water billing

The City's Revenue Office will be closed on both days. Residents will not be able to pay their water bill in person, on the phone, or online April 4-5. 

Permits and Licensing 

The City's Land Management, Permitting, and Licensing software, known as the Customer Self Service (CSS) Portal will be down during this time. These services are used for Building Inspections, Housing Inspections, Public Works, the City Clerk's Office, and Urban Planning.

No building or rental housing inspections will be performed during these days.

Job postings

Job postings and online applications will be unavailable from 4 p.m. Wednesday, April 3, through Monday, April 8.  Job postings and online applications will re-open on Monday, April 8.  

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